Frequently Asked Questions

How long is your shipping time?

This depends on where you are located. The shipping time to US is about 5-9 working days and to other areas is about 6-10 working days.

How do I track my order?
To track your order, please go tohttps://tatertail.com/pages/track-my-orderEnter your tracking number and you can track your order.
When do I get my tracking number?
After shipping out, you will receive a shipping confirmation E-mail, with tracking number included.
How to apply discount?
To use your discount, please first make sure that you have copied all the right alphabets and numbers, with no space. If it still doesn’t work, please contact the Email support@tatertail.com
How do I get a discount code?
There are several ways to get discount from our website.*Join in our Facebook group, or follow our Instagram to enjoy latest events!*Log in our website and register, then you can always get latest discount via E-mail!